Privacy Policy

Last Modified Date: August 11, 2024

This Privacy Policy (“Policy”) addresses how OnPoint Group (“OnPoint”) collects, uses, and discloses your information when you visit www.onpointgroup.com (the “Website”) or interact with OnPoint.  References in this Policy to “we,” “our,” or “us” means OnPoint.  When we refer to “you,” or “your,” we are referencing you, the individual user or person that interacts with us through the Website, email or by telephone.

What Information Does OnPoint Collect? 

Information Collected on the Website or via Email

If you choose to contact us using our Contact Form, we will collect your name, email address, company name, phone number, and any information that you provide us in the body of your message (“Contact Information”).  When you contact us by email, we will collect your name, email address, and any other information that you include in the body of your message to us.

If you choose to provide us with a mobile or cellphone number to receive text messages, where you have the option to enroll for text messages, we will use this telephone number to send you text messages about your service appointment and other relevant information regarding our business. You hereby acknowledge and agree that: (i) you are not required to grant consent as a condition of buying any goods or services, (ii) you may revoke your consent at any time by contacting us info@onpointgroup.com, (iii) message and data rates may apply to text messages, and (iv) if your contact information changes, you should inform us by contacting: info@onpointgroup.com

Our Website also utilizes internet cookies, which are described in greater detail below in the Section that is titled “Internet Cookies – Cookie Policy.”

Information Collected by OnPoint from Telephone Calls and Mailed Correspondence

In the event that you contact us by telephone, we will collect your Contact Information, and any other pertinent information related to your inquiry that you provide to us.  For written correspondence via U.S. mail, which is delivered to our corporate office, we will collect any Contact Information, to the extent you have chosen to provide such information.

How Does OnPoint Use the Information It Collects? 

When you make an inquiry of us through the Website, via email, over the telephone, or through written correspondence, we use your Contact Information to respond to your inquiry, comment, or complaint.  We also store your Contact Information in our customer relationship management system.  We use the Contact Information that we maintain to send you periodic emails regarding OnPoint, its affiliated companies, products and services, which may be of interest to you, unless you opt-out or otherwise unsubscribe from our mailing list.

Internet Cookies – Cookie Policy

Our website utilizes internet cookies, which are small files that our Website transfers to your computing device through your web browser (if you have chosen to allow or permit cookies in your browser settings). Internet Cookies allow us to capture certain information from your computer, including your computing device type, the operating system that you use, the name of your internet browser, your internet browsing history, the date and time you arrived on the Website, the amount of time you spent browsing each page on the Website, your internet protocol address, a unique online identifier, your geographic location, preferred language, and other statistical information. Cookies also enable us to maintain your privacy preferences for cookies, to maintain site and data security, and to enable you to play embedded videos on our Website.

The following is a list of cookies deployed on the Website that we have identified, including third party cookies:

For more information about opting out of Google Analytics, please visit: https://tools.google.com/dlpage/gaoptout.

We use internet cookies to:

  • Manage web traffic on the Website;
  • Understand and save user preferences for future visits to the Website;
  • Keep track of advertisements;
  • Compile aggregate data about site traffic and interaction in order to optimize your site experience and offer better site experiences and functionality in the future; and
  • To detect and trouble shoot issues with our Website.

Your Choices Regarding Internet Cookies

Depending upon your computing device and internet browser type, you may have the option to change your settings to warn you each time a cookie is being sent.  You may also choose to block or reject cookies.  Since each internet browser is different, we encourage you to consult the internet browser’s help file for more information about your options for cookies.  Please be advised that if you disable, block, or reject cookies, that not all functionality on the Website will work properly for you.

Does OnPoint Share the Information it Collects with Third Parties?

Third Party Service Providers

In connection with offering you the content and functionality available on the Website, we utilize third party service providers.  These third party service providers include website and data hosting, web developers, email marketing, software, marketing, advertising, accounting, logistics, and legal service providers.  These third party service providers are prohibited from using information such as your name, email address, or telephone number for any other purpose other than to render their services to us.

We also utilize Google Analytics, which deploys its own cookies on the Website, which enable it to collect information directly from you when you browse the Website.

Marketing and Advertising

We utilize the information contained in our customer relationship management system, which is maintained by our third party service provider, for purposes of facilitating our marketing efforts, including direct email marketing campaigns.

Compliance with Law; Preservation of Rights

We also reserve the right to disclose any information you have made available to us if its release is required for disclosure, as determined in our sole discretion, to comply with our obligations under the law or to protect the rights, property, or safety of OnPoint, our customers, and other persons.

Sale of the Company

In the event that OnPoint, or substantially all of our assets are sold, or we reorganize or merge into another company, your information will be among one of the transferred assets included in the transaction.

Do Not Track Signals or Requests

Our Website does not respond to or otherwise acknowledge Do Not Track signals or requests from internet web browsers.

Third Party Hyperlinks

This Website contains hyperlinks to websites that are owned, controlled, and operated by third parties.  Please be advised that we have no control over the content, information, business and privacy practices of any website, which are owned or operated by a third party.  We encourage you to review the privacy policies and any other related terms of service or use for any website that you may visit that is owned or operated by a third party.  Please be advised that we will not be responsible or liable for the content or practices of any third party website.

Our Policy on Children’s Privacy

We do not knowingly solicit information from or otherwise market to children under the age of 13.  Visitors to our Website must be at least 18 years of age. If you are under 18 years of age or otherwise classified as a minor under applicable law, you should terminate your browsing session on our site and under no circumstances should you provide us with any information.  If someone under the age of 18 has provided us with personal information, the child’s parent or guardian should contact us using the information provided in this Privacy Policy to have the information deleted.

Changes to this Privacy Policy 

OnPoint reserves the right to make changes to this Policy as it deems necessary, from time-to-time, in its sole discretion.  In the event we make a change to this Policy, we will post those changes on this page.  We will also include a “Last Modified” date on this page to assist you in determining when our Privacy Policy was last updated.  It is your responsibility to regularly check-in and review this Policy.  If we make a material change to this Policy, as it concerns our collection or use of information, we will provide notice on the main page of our Website or will request your consent to a particular change, where consent is required by applicable law.

Options Regarding Your Information

If you would like to review, correct, update or delete any of your personal information that you have provided to us, such as your name, email address, phone number, company name, mailing address, or any other information that you have provided to us, please contact us using the information provided below.  Please clearly describe your request so that we can locate your information or contact you for additional information as necessary to complete your request.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us using the following methods:

Email: info@onpointgroup.com

Telephone: (567) 336-9764

Privacy Policy for California Residents

Effective Date: March 27, 2020 

Last Updated/Review on: August 5, 2024

This Privacy Policy for California residents is intended to supplement the information contained in the Privacy Policy above and applies solely to all visitors, users, and others who reside in the State of California (“consumers” or “you”). We adopt this notice to comply with the California Consumer Privacy Act of 2018 (CCPA) and any terms defined in the CCPA have the same meaning when used in this Policy.

Information We Collect

We collect information that identifies, relates to, describes, references, is reasonable capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device (“Personal Information”).  Personal Information does not include: (i) information that is publicly available from government records; (ii) de-identified or aggregated consumer information; or (iii) information that is excluded by law from the CCPA’s scope.

Within the last twelve (12) months, we have collected the following categories of Personal Information from consumers:

Category Examples Collected
A. Identifiers. A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, passport number, or other similar identifiers. YES
B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)). A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information.

Some personal information included in this category may overlap with other categories.

YES
C. Protected classification characteristics under California or federal law. Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information). YES
D. Commercial information. Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. YES
E. Biometric information. Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data. NO
F. Internet or other similar network activity. Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement. YES
G. Geolocation data. Physical location or movements. YES
H. Sensory data. Audio, electronic, visual, thermal, olfactory, or similar information. NO
I. Professional or employment-related information. Current or past job history or performance evaluations. YES
J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)). Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records. NO
K. Inferences drawn from other personal information. Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. NO

We obtain the categories of Personal Information listed above from the following categories of sources:

  • Directly from you. For example, from forms you complete, resumes you upload, if applicable, or the products and services that you purchase.
  • Indirectly from you. For example, from observing your actions on our Website.

Use of Personal Information

We use or disclose the Personal Information that we collect for one or more of the following purposes:

  • To fulfill or meet the reason you provided the information. For example, if you share your name and contact information to ask a question about our companies, we will use that Personal Information to respond to your inquiry.
  • To provide, support, personalize, and develop our Website, products, and services.
  • To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
  • To personalize your Website experience and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through our Website, third-party sites, and via email or text message (with your consent, where required by law).
  • To help maintain the safety, security, and integrity of our Website, products and services, databases and other technology assets, and business.
  • For testing, research, analysis, and product development, including to develop and improve our Website, products, and services.
  • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
  • As described to you when collecting your Personal Information or as otherwise set forth in the CCPA.
  • To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by us about our is among the assets transferred.

We will not collect additional categories of Personal Information or use the Personal Information we collected for materially different, unrelated, or incompatible purposes without providing you notice.

Sharing Personal Information

We may share your Personal Information by disclosing it to a third party for a business purpose. We only make these business purpose disclosures under written contracts that describe the purposes, require the recipient to keep the Personal Information confidential, and prohibit using the disclosed information for any purpose except performing the contract. In the preceding twelve (12) months, Company has disclosed Personal Information for a business purpose to the categories of third parties indicated in the chart below.

We do not sell Personal Information.  In the preceding twelve (12) months, Company has not sold Personal Information.

Personal Information Category Category of Third-Party Recipients
Business Purpose Disclosures Sales
A: Identifiers. Data storage and hosting, web development, and marketing and advertising service providers. None
B: California Customer Records personal information categories. Data storage and hosting, web development, and human resource service providers. None
C: Protected classification characteristics under California or federal law. Data storage and hosting, web development, and human resource service providers. None
D: Commercial information. Data storage and hosting, web development, marketing and advertising service providers. None
E: Biometric information. Data storage and hosting, and marketing and advertising service providers. None
F: Internet or other similar network activity. Data storage and hosting, web development, marketing and advertising service providers. None
G: Geolocation data. Data storage and hosting, web  development, marketing and advertising service providers. None
H: Sensory data. None None
I: Professional or employment-related information. Data storage and hosting, web development, and human resource service providers. None
J: Non-public education information. None None
K: Inferences drawn from other personal information. None None

Your Rights and Choices

The CCPA provides consumers (California residents) with specific rights regarding their Personal Information. This section describes your CCPA rights and explains how to exercise those rights.

Right to Know and Data Portability

You have the right to request that we disclose certain information to you about our collection and use of your Personal Information over the past 12 months (the “Right to Know”). Once we receive your request and confirm your identity, we will disclose to you:

  • The categories of Personal Information we collected about you.
  • The categories of sources for the Personal Information we collected about you.
  • Our business or commercial purpose for collecting or selling that Personal Information.
  • The categories of third parties with whom we share that Personal Information.
  • If we sold or disclosed your Personal Information for a business purpose, two separate lists disclosing:
    • sales, identifying the Personal Information categories that each category of recipient purchased; and
    • disclosures for a business purpose, identifying the Personal Information categories that each category of recipient obtained.
  • The specific pieces of Personal Information we collected about you (also called a data portability request).

Right to Delete

You have the right to request that we delete any of your Personal Information that we collected from you and retained, subject to certain exceptions (the “Right to Delete”). Once we receive your request and confirm your identity, we will review your request to see if an exception allowing us to retain the information applies. We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:

  1. Complete the transaction for which we collected the Personal Information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, or otherwise perform our contract with you.
  2. Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
  3. Debug products to identify and repair errors that impair existing intended functionality.
  4. Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
  5. Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 seq.).
  6. Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
  7. Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
  8. Comply with a legal obligation.
  9. Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

We will delete or de-identify Personal Information not subject to one of these exceptions from our records and will direct our service providers to take similar action.

Exercising Your Rights to Know or Delete

To exercise your rights to know or delete described above, please submit a request by either:

  • Calling us at (567) 336-9764.
  • Emailing us at info@onpointgroup.com.

Only you, or someone legally authorized to act on your behalf, may make a request to know or delete related to your Personal Information. To designate an authorized agent, you must contact us at (567) 336-9764 or by sending us an email at info@minercorp.com and providing us with the relevant contact details for your authorized representative so that we may verify their information and your information should the authorized agent make any request on your behalf.

You may also make a request to know or delete on behalf of your child by contacting us at (567) 336-9764 and providing us with the child’s name and email address and information that establishes you as the parent or legal guardian of the child.

You may only submit a request to know twice within a 12-month period. Your request to know or delete must:

  • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative, which may include:
    • Verifying information that you provide in the request with the information that we have on file for the person whom you are requesting us to take action.
    • We will verify the information for the child that you are making a request about against the information that you provide us and any reasonably necessary information that we may require to make reasonable efforts to determine that the person making the request is the parent or legal guardian over the child.
  • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm the Personal Information relates to you.

You do not need to create an account with us to submit a request to know or delete.

We will only use Personal Information provided in the request to verify the requestor’s identity or authority to make it.

Response Timing and Format

We will confirm receipt of your request within ten (10) business days. If you do not receive confirmation within the 10-day timeframe, please info@minercorp.com and include “California Data Request.”

We endeavor to substantively respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to another 45 days), we will inform you of the reason and extension period in writing.

If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.

Any disclosures we provide will only cover the 12-month period preceding our receipt of your request. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance, specially PDF.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

  • Deny you goods or services.
  • Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
  • Provide you a different level or quality of goods or services.
  • Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your Personal Information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt-in consent, which you may revoke at any time. We do not currently provide any financial incentives.

Changes to Our Privacy Policy

We reserve the right to amend this privacy policy at our discretion and at any time. When we make changes to this privacy policy, we will post the updated notice on the Website and update the notice’s effective date. Your continued use of our Website following the posting of changes constitutes your acceptance of such changes.

Contact Information

If you have any questions or comments about this notice, the ways in which Company collects and uses your information described here, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at:

Phone: (567) 336-9764

Website: www.onpointgroup.com

Email: info@onpointgroup.com

If you need to access this Policy in an alternative format due to having a disability, please contact info@onpointgroup.com and (567) 336-9764.

European Union (EU) and United Kingdom (UK) General Data Protection Regulation (GDPR) Disclosures

The EU’s GDPR and the UK Data Protection Act require us to provide data subjects with certain disclosures about their data rights and our collection and processing of personal data.  For purposes of this Section on GDPR disclosures, references to terms such as “controller,” “data subject,” “personal data,” “processor,” or “supervisory authority” in this Section shall have the meanings set forth in Regulation (EU) 2016/679 of the European Parliament and of the European Council, dated 27 April 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC.

Identity of the Controller

On Point Group
3235 Levis Commons Blvd.

Perrysburg, Ohio 43551

Purposes of Processing

If you provide us with your personal data in connection with a general inquiry, the legal basis for our processing of your contact information is your consent.  The legal basis for the processing of your mobile telephone data, to the extent that you provide it to us and enroll to receive text messages, is your consent.  If you utilize our search function, submit personal data for a job opening, or contact us with a question, the legal basis for our processing activities is both your consent and our legitimate interests in respond to inquiries to our business.

Recipients of Personal Data

We provide personal data to third parties as detailed above in our Privacy Policy, which includes third party service providers who render their services to us.  These third parties include website and data hosting, web developers, software, email marketing, accounting, logistics, legal and analytics service providers.

Data Transfers

To the extent that a data transfer is required outside of the European Economic Arena or UK, as applicable, we will comply with all applicable data privacy laws, including utilizing approved mechanisms for transferring personal data, including the Standard Contractual Clauses, as approved by the EU Commission and those clauses approved by the UK’s Information Commissioner’s Office.

Data Retention Policy

We will retain personal data until such time as contacted by you to request deletion of such personal data.

Data Rights

Data subjects are afforded certain rights under the GDPR, which includes all of the following:

  • the right to access and rectification of any personal data that we maintain about you;
  • the right to request deletion of your personal data that we maintain about you;
  • the right to object or block certain processing activities undertaken by us;
  • the right to data portability with respect to the personal data that we maintain about you in a reasonable format capable of being utilized with another data controller;
  • the right to withdraw your consent, to the extent that the legal basis for our processing of your personal data is based on consent; and
  • the right to lodge a complaint against us with a supervisory authority if you believe we have acted improperly.

A data subject may exercise any of the foregoing rights by contacting us using the information contained at the bottom of this Policy.

Statutory or Contractual Requirement for the Collection of Personal Data

None of the personal data requested through the Website or in any interaction with us is a statutory or contractual requirement under any law or contract.  Fields that are mandatory in order to submit a web form on our Website contain an asterisk or are otherwise marked as being required.  If you do not provide information that is noted as being mandatory, then you will be unable to submit the desired form to us, but can contact us alternatively using the contact information contained below.

Contact Us

If you have any questions or concerns regarding this Policy, please feel free to contact us by any one of the methods included below:

  • Email: info@onpointgroup.com
  • Telephone: (567) 336-9764
  • Postal Address: 3235 Levis Commons Blvd., Perrysburg, Ohio 43551